Offshore Ally: Finally Found a Reliable Outsourcing Company to Help Me with Customer Support

I have a small online business that was taking up a lot of my time. I work from a small office in my house and I find myself getting stuck there all day and all night at times, trying to work on the different tasks that I never thought I would have the displeasure of doing.Tasks like answering the numerous email sent by customers, having to answer calls when I am in the middle of something, setting up the website, and all of that.It just left me with no time at all for the more important tasks that could improve on the sales of my business, and it definitely left my family in the lurch. I never get to see them except when I get out of that small space I have and it unnerves them that I spend too much time working without making a real dent on the improvements that needed to be done for my business.

That was what me got to thinking, what if I looked for a virtual assistant that can help me out on my customer support? I could not afford a full time employee but I needed to find a really reliable company that could find me an assistant or a group of people to make my miserable life easier.Browsing online, I noticed that there were a lot of SMBs like mine which were using a company called Offshore Ally.

It had all the services that I was looking for to make my business improve; it had web designers, customer support, email services and others.I found when I clicked on the site that it even had a 7 day trial period which I could fully utilize without having to deal with contracts and others. I spoke to their online representative who was able to clear up some of my questions regarding work schedules, number of hours and the rates.

The online representative actually challenged me to try them out, that if I was not fully satisfied I could terminate at any given time and that if I wanted to continue with the relationship, I only needed to sign up for a month. With the 7 day trial, that only left me with 3 weeks to pay.Of course I answered the challenge and I got the surprise of my life. The VA they had assigned to me asked me the details about my business, then calmly asked me to send over the files which I needed done. This included the load email which I needed answered immediately. The VA asked me what was the deadline and I gave it.

That was the beginning of a beautiful relationship. Not only did the VA finish the task, but finished it before the deadline. Apparently they know more about these customer services than I ever will, and since then have assigned the tasks for them to deal with, while I went out of the cramped space I call an office, saw the sun for the first time in so long, and got the vacation I needed. Now, thanks to Offshore Ally, a real ally for my business, I have more time for myself and my family and I have finished the money generating tasks that I have always wanted to finish months ago.